NetPulse infrastructure has been built to seamlessly deliver tailored, value-added customer support solutions to High Technology companies. We pride ourselves on our experience and our ability to quickly resolve complex technology issues, meet and exceed service level commitments, and improve client satisfaction. Our senior team has significant experience in servicing some of the best high-tech companies in the world.
The combination of onshore-offshore capabilities and instant access to a global pool of talent reduces risk and is an effective outsourcing approach that benefits a large number of technology companies. NetPulse centers are staffed with certified engineers who are highly trained experts in software, hardware, and systems support. Our expert team is available to deal with escalations and provide effective troubleshooting 24/7 to help you reduce issue resolution time, decrease field service operations costs, and improve the overall customer experience.