NetPulse provides high-quality, cost-effective SAP ERP implementation and support services. With our deep technical expertise, certified SAP consultants, and experience across multiple verticals, we quickly and efficiently deploy powerful SAP business solutions which will help you achieve your business objectives and put your organization on the path to success.
Our unique implementation/rollout framework combines proven methodologies, best practices, tools, and accelerators to deliver risk free implementations in a cost effective and time bound manner.
We provide both technical and functional support services to implement, manage, and maintain your SAP ERP applications and their related systems such as SAP Business All-in-One ERP Solution, MySAP, Business Intelligence (BI), NetWeaver (suite of products), enterprise portal, CRM, Content Server, Solution Manager, and more.
With more than 40 years of experience and nearly 50,000 customers, SAP is the market-leading enterprise resource planning (ERP) application which organizations of all sizes rely on to implement best business strategies and achieve operational and financial excellence.
SAP Business Management Solutions enable companies to achieve the following ERP implementation benefits:
- Streamline and automate processes across procurement, manufacturing, logistics, customer service, sales, finance, and HR
- Improve cash flow and financial performance with tighter internal controls and insights
- Connect the main office, branches, suppliers, and partners into a single network
- Optimize resources and valuable assets
- Accelerate time to market and time to recovery
- Increase service levels and customer satisfaction
NetPulse SAP services:
- Level 2/3 functional support
- Technical problem resolution
- Preventive basis support services
- Upgrade management
- Release implementation
- Enhancement management
Post-implementation support services:
- Help desk
- Data centre operations
- SAP application maintenance
- Management and configuration services
- Upgrade services
- Remote basis services
- Functional enhancements
- ABAP custom development
- Ad-hoc support
- Functional consulting services
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NetPulse’s Oracle Division delivers a complete set of Oracle EBS support services including database administration, patch management, upgrades, change management, and 24/7 Tier I, II, and III remote and on-site support.
Oracle EBS is a comprehensive set of business applications designed to manage customer transactions, service delivery, shipment, billing, and many other processes – all from a single platform. This unique architecture allows businesses to create and maintain a single definition of customers, suppliers, partners, employees, products, and other entities across the enterprise. All EBS applications are integrated with each other and run on a single database. The result is a global, unified view into critical information such as revenue, costs, headcount, and inventory level – across all organizations, lines of business, products, and regions.
Outsourcing Oracle EBS support to NetPulse offers you an unmatched means to maximize the value of your Oracle application and increase operating efficiency. We offer guaranteed reductions in the cost of your Oracle EBS support with immediate and measurable improvements in service levels – enforced through industry-leading Service Level Assurance contracts.
Key Benefits:
- 30% reduction in Oracle support costs
- Access to Oracle certified professionals and extensive knowledge base
- Faster problem resolution
- Service level guarantee
- Phased migration options to minimize your transition risk
- Customized solutions tailored to your requirements
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